Privacy Policy — SeamLess

Overview

SeamLess is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the SeamLess mobile application and website.

By using SeamLess, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information:

Account information: Your name, university email address, university affiliation, and any profile details you provide (such as a display name or Instagram handle).
Listing content: Photos, descriptions, prices, and other details you submit when creating a listing.
Messages: Content of messages you send to other users through the in-app messaging system.
Usage data: Information about how you interact with the app, including listings you view, save, or purchase.
Device information: Basic device and operating system information to support app functionality.

How We Use Your Information

We use the information we collect to:

Create and manage your account
Display your listings to other users on your campus
Enable messaging between buyers and sellers
Process transactions and payments
Send you updates about the app, events, and your account
Improve and develop the Service
Enforce our Terms of Service and community guidelines

Campus-Only Access

SeamLess is designed as a campus-exclusive marketplace. We verify university affiliation through your university email address (.edu). Your listings and profile are visible only to other verified users on your campus.

Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

With other users: Your display name, profile photo initial, and listings are visible to other verified users on your campus. Your university email is never shared publicly.
Service providers: We use third-party services including Supabase (database and authentication) and Stripe (payment processing) to operate the platform. These providers have their own privacy policies.
Legal requirements: We may disclose information if required by law or to protect the rights and safety of our users.

Payment Information

Payments are processed through Stripe. SeamLess does not store your credit card or bank account details. All financial data is handled directly by Stripe in accordance with their privacy policy and PCI compliance standards.

Data Retention

We retain your account information and content for as long as your account is active. You may request deletion of your account and associated data by contacting us at contact.seamlessapp@gmail.com.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and data
Opt out of marketing communications

To exercise any of these rights, contact us at contact.seamlessapp@gmail.com.

Children's Privacy

SeamLess is intended for college students who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page or by sending a notice through the app. Continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact.seamlessapp@gmail.com.